Since 1989 Australian garment-care experience AU & NZ local industry support SMS from 5¢ using your supported account 30 days software cancellation notice
Payments and merchant choice

Payment Gateway Choice Without Losing the Garment-Care Workflow

Connect approved counter, online and payment-link pathways while keeping order, customer, payment and collection status visible inside the garment-care operation.

Stripe pathwaySquare pathwayPayment linksYour merchant relationship
Payment Gateway Choice Without Losing the Garment-Care Workflow
DRY CLEANING MADE EASYDCMEasy POS workflow
Live
COUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop offTrackProducePayCollect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
The direct answer

Why payments must remain connected to the ticket

The customer can pay at drop-off, at pickup, from a link, through a portal or under an approved account arrangement. The software must know which order the payment belongs to and whether the garments can be released.

Built for the whole workflow
  • Counter payment
  • Prepayment and pay later
  • Payment link
  • Customer portal
  • Refund and reconciliation status
Verified capability

Software that follows the work

DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.

Counter payment

Use supported tap-and-go or terminal pathways for the live customer transaction.

Payment links

Send an approved link against the correct order before pickup or delivery.

Customer portal payment

Allow authenticated customers to complete permitted payment actions.

Stripe pathway

Connect Stripe-supported workflows where the merchant account and configuration permit.

Square pathway

Use supported Square payment options in approved configurations.

Payment-state control

Keep paid, unpaid, refund, void, account and collection status attached to the ticket.

Connected workflow

From customer arrival to completed order

Each stage keeps the customer, ticket, items, payment and operational status connected.

01

Choose the approved provider

Confirm the merchant account, device, transaction type and settlement terms.

02

Connect the order reference

Ensure the payment action belongs to the correct customer and ticket.

03

Process or request payment

Accept at the counter or send the configured online action.

04

Confirm the result

Update the order only after the payment response is verified.

05

Reconcile and release

Keep refund, adjustment and collection rules visible to authorised staff.

Operational depth

Control the detail without slowing the counter

The system can be configured around the services, people, locations and reporting requirements of the business.

Payment channels

Serve different customer situations.

  • Counter terminal
  • Tap and go
  • Online payment link
  • Customer portal
  • Account payment

Order controls

Keep payment attached to work.

  • Ticket reference
  • Paid or unpaid state
  • Refund status
  • Collection rule
  • Audit visibility

Commercial clarity

Know who charges what.

  • DCME software price
  • Gateway transaction fee
  • Merchant account terms
  • Hardware cost
  • Settlement and dispute terms
Who it serves

Choose the workflow that matches the business

DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.

Counter

Retail payments

Take payment at drop-off or pickup and keep the ticket status clear.

Delivery

Remote payment

Send payment before return delivery and show the result to the driver workflow.

Account

Commercial payment control

Keep invoice, statement and received-payment status separated from retail tickets.

Direct answers

Questions buyers ask

Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.

View all FAQs
Does DCME force one payment processor?

DCME supports approved provider pathways rather than positioning one forced gateway as the only choice. Availability depends on configuration and provider approval.

Are Stripe or Square fees included in the software price?

No. Merchant, transaction, hardware and provider fees are separate from the DCME software subscription.

Can payment links be sent by SMS?

Yes, where the SMS and supported payment-link pathways are configured.

Australian garment-care software

See this workflow working inside DCME.

Book a practical demonstration using your store type, services, terminal requirements and future technology plan.