Purpose-built garment POS
Quick or manual tickets, customer history, garments, services, due dates, prices, notes, receipts and payment status.
Complete garment-care platform
Dry Cleaning Software That Runs More Than the Counter
Connect customer intake, garments, price, production, assembly, payment, collection, delivery and reporting in one purpose-built garment-care platform.
Australian & New Zealand supportSince 1989Multiple terminals · one in-store priceSoftware · 30 days notice
Dry Cleaning Software That Runs More Than the Counter
DRY CLEANING MADE EASYDCMEasy POS workflow
LiveCOUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop off→Track→Produce→Pay→Collect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
The direct answer
What dry cleaning software should actually do
A dry cleaning order is not complete when the sale is entered. The software must carry the customer, garments, service instructions, price, due date and payment status into tagging, production, quality control, assembly, collection or delivery and the owner’s reporting. DCME keeps that operating record connected.
One connected garment lifecycle
- Customer and ticket history
- Garment and item identity
- Production and exception status
- Payments and customer communication
- Collection, routes and reporting
Verified capability
One operating record from drop-off to completion
DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.
Inspection and item evidence
Capture condition, risk notes, instructions and available item photos before work enters production.
Labels and garment identity
Keep the ticket and individual items connected through tags, stubs, labels, barcodes or RFID pathways.
Production workflow
Move work through cleaning, finishing, quality control, exception, re-clean, assembly and ready stages.
Customer communication
Use supported SMS and payment pathways for order-ready messages, reminders and customer action.
Owner reporting
Review sales, customers, service mix, payment status, collection exposure and recovery opportunities.
Connected workflow
From customer arrival to completed order
Each stage keeps the customer, ticket, items, payment and operational status connected.
Create the customer and ticket
Record customer details, items, services, prices, due date, notes and payment status.
Identify every item
Print the required receipt, tag, stub or production identity and link it to the order.
Move through production
Update status as garments pass through cleaning, finishing, quality checking and exception handling.
Assemble and confirm
Bring every item back to the correct ticket and verify the order before release.
Notify, pay and release
Send the correct customer message, process payment and complete through counter, delivery, locker or Red Box where configured.
Operational depth
Control the detail without slowing the counter
The system can be configured around the services, people, locations and reporting requirements of the business.
Front counter control
Serve quickly without losing detail.
- Customer search and history
- Itemised services and price lists
- Due dates, notes and images
- Pay-now and pay-later status
- Receipts, tags and stubs
Factory control
Keep the physical work aligned to the digital order.
- Production stages
- Quality checks and re-cleans
- Exception and missing-item visibility
- Assembly and bagging
- RFID and conveyor pathways
Business control
Turn transactions into owner information.
- Daily and period reporting
- Customer activity and recovery
- Commercial accounts
- Staff permissions and time clock
- Multi-store and head-office pathways
Who it serves
Choose the workflow that matches the business
DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.
Independent dry cleaner
Use one terminal or a multi-terminal in-store setup with connected customer and production information.
Plant with counter stores or agencies
Connect the receiving location to factory production, assembly, commercial work and collection.
Multi-store or route operation
Add head-office reporting, pickup and delivery, customer portals, RFID, lockers or 24/7 collection as required.
Direct answers
Questions buyers ask
Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.
View all FAQsWhat is dry cleaning software?
Dry cleaning software is a purpose-built POS and business management system that records customer orders and garments, supports production, manages payments and communication, and reports on business performance.
Is DCME cloud-based?
DCME is delivered as a web-based operating platform. The exact deployment, hardware and connectivity requirements are confirmed during setup.
Can DCME manage laundry, alterations and shoe cleaning too?
Yes. Those service pathways can share the same customer and order history while retaining their own intake, pricing and production information.
Can photos be recorded against an order?
DCME includes image-capture and Counter-Protect pathways for condition, inspection and supporting evidence where configured.
Can the system support a shop and a central factory?
Yes. DCME can connect front-counter stores, office functions and production workflows. The final design is matched to the business structure.
Continue your research
Related software and business pages
Australian garment-care software
See this workflow working inside DCME.
Book a practical demonstration using your store type, services, terminal requirements and future technology plan.