After-hours drop-off
Give approved customers a controlled way to leave work outside ordinary counter hours.
Unattended convenience with controlled operations
Dry Cleaning Locker Software Connected to the Factory Workflow
Extend service beyond counter hours by connecting supported lockers to customer identity, drop-off, production, payment, ready notification and secure collection.
24/7 accessDrop-off pathwaySecure collectionSMS & paymentFactory connected
Dry Cleaning Locker Software Connected to the Factory Workflow
DRY CLEANING MADE EASYDCMEasy POS workflow
LiveCOUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop off→Track→Produce→Pay→Collect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
The direct answer
What makes a locker more than a metal box?
The software must know who deposited or is collecting, which compartment is involved, what order is being created or returned, whether payment is complete and when the locker becomes available again. DCME can connect those events to the live garment-care workflow.
Built for the whole workflow
- Customer and location identification
- Compartment status and transaction reference
- Drop-off and factory intake pathway
- Ready, payment and collection communication
- Secure pickup code or QR pathway where supported
- Completion and locker-release status
Verified capability
Connect unattended service to the people processing the order
DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.
Secure collection
Release a completed order through the configured customer and compartment access method.
Factory intake
Bring deposited work into the POS and production workflow instead of leaving it as a disconnected locker transaction.
Payment status
Use supported portal, SMS or merchant pathways before releasing eligible orders.
Customer communication
Send deposit, ready, payment and collection information at the appropriate stage.
Locker control
Know whether each compartment is free, held, occupied or out of service.
Connected workflow
From customer arrival to completed order
Each stage keeps the customer, ticket, items, payment and operational status connected.
Identify the customer and location
Start the locker transaction with the correct customer and service point.
Allocate the compartment
Reserve or open an approved locker and record its status.
Confirm drop-off
Create the transaction reference and notify the factory or collection process.
Intake and produce
Price the work in DCME, process garments and retain the locker return requirement.
Assign return and access
Place the completed order in the correct compartment and prepare the secure collection method.
Complete and release
Record customer collection and return the compartment to available status.
Operational depth
Control the detail without slowing the counter
The system can be configured around the services, people, locations and reporting requirements of the business.
Locker states
Know what each compartment is doing.
- Free and available
- Held or reserved
- Occupied by customer drop-off
- Occupied by completed return
- Out of service
Order connection
Keep the locker inside the POS story.
- Customer and locker location
- Drop-off transaction
- Factory intake and pricing
- Production and ready status
- Payment and collection status
Operational control
Manage unattended exceptions.
- Expired holds and reminders
- Incorrect compartment or customer
- Manual release permission
- Device and network monitoring
- Audit and CCTV procedure alignment
Who it serves
Choose the workflow that matches the business
DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.
Extended hours
For stores offering after-hours collection without staffing the counter.
Managed location
For apartment, office, hotel or concierge service points connected to a factory.
Collection network
For lockers used as pickup and return nodes on scheduled driver runs.
Distributed access
For operators managing several locker locations from one connected system.
Direct answers
Questions buyers ask
Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.
View all FAQsCan any locker connect to DCME?
No. The hardware, controller, access method and integration must be assessed and supported.
Can customers pay before a locker releases?
Yes, where the supported payment and locker workflow is configured to require payment.
How does the factory know what was dropped off?
The deposit creates a customer and locker transaction that enters the factory collection and POS intake workflow.
What happens when a locker is offline?
The business needs a documented outage, customer support and manual recovery process for device or network failure.
Is locker hardware included in the software subscription?
No. Locker equipment, installation, connectivity and integration are separately scoped.
Continue your research
Related software and business pages
Australian garment-care software
See this workflow working inside DCME.
Book a practical demonstration using your store type, services, terminal requirements and future technology plan.