Laundry by weight
Record the measured weight, selected service, minimum charge and any approved add-ons.
Manage laundry by weight or by piece, customer orders, recurring commercial work, pickup and delivery, accounts, payments and production from the same garment-care platform.
Laundry operators may receive a one-off household bag, recurring shirts, linen by item, wash-dry-fold by weight or commercial work against an account. The software must preserve how the work was priced, received, produced, invoiced and returned.
DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.
Record the measured weight, selected service, minimum charge and any approved add-ons.
Handle shirts, sheets, towels, linen and other itemised services with the correct price family.
Apply account pricing, location references, invoice periods and statements for approved customers.
Connect customer requests, route planning, driver status, payment and proof of completion where configured.
Keep received, processing, quality, packed, ready and returned work visible.
Review laundry sales, repeat behaviour, account exposure, seasonal demand and service mix.
Each stage keeps the customer, ticket, items, payment and operational status connected.
Choose retail, account, location or recurring work and the correct price list.
Capture the measurable basis of the charge and any specific handling instructions.
Track processing, exceptions, quality checking, packing and completion.
Apply the approved account, counter or payment-link workflow.
Complete at the counter or through the configured route and proof process.
The system can be configured around the services, people, locations and reporting requirements of the business.
Keep household and personal work simple.
Keep account work controlled.
Connect related services.
DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.
Use one customer record for dry cleaning, shirts, bedding, wash-dry-fold and related services.
Manage counter, weight, piece items, recurring work, routes and accounts.
Connect guest orders, location-owned linen and provider-owned pack workflows through separately configured services.
Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.
View all FAQsYes. Laundry-by-weight is a supported workflow, with the exact minimums, tiers and add-ons configured to the business.
Yes. Piece-based laundry can use itemised price lists for shirts, linen, bedding and other services.
Yes. Approved accounts can use their own price lists and invoice or statement workflows.
Yes. The platform can keep the connected customer and order history across enabled services.
Book a practical demonstration using your store type, services, terminal requirements and future technology plan.