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Laundry POS and management

Laundry Software for Retail, Route and Commercial Work

Manage laundry by weight or by piece, customer orders, recurring commercial work, pickup and delivery, accounts, payments and production from the same garment-care platform.

Wash-dry-fold by weightPiece laundryCommercial accountsRoute workflows
Laundry Software for Retail, Route and Commercial Work
DRY CLEANING MADE EASYDCMEasy POS workflow
Live
COUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop offTrackProducePayCollect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
The direct answer

What laundry management software needs to control

Laundry operators may receive a one-off household bag, recurring shirts, linen by item, wash-dry-fold by weight or commercial work against an account. The software must preserve how the work was priced, received, produced, invoiced and returned.

Built for the whole workflow
  • Weight and piece pricing
  • Retail and account customers
  • Recurring collections
  • Production and completion
  • Invoices and payment status
Verified capability

Software that follows the work

DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.

Laundry by weight

Record the measured weight, selected service, minimum charge and any approved add-ons.

Piece-based laundry

Handle shirts, sheets, towels, linen and other itemised services with the correct price family.

Commercial accounts

Apply account pricing, location references, invoice periods and statements for approved customers.

Pickup and delivery

Connect customer requests, route planning, driver status, payment and proof of completion where configured.

Production visibility

Keep received, processing, quality, packed, ready and returned work visible.

Service and customer reporting

Review laundry sales, repeat behaviour, account exposure, seasonal demand and service mix.

Connected workflow

From customer arrival to completed order

Each stage keeps the customer, ticket, items, payment and operational status connected.

01

Identify the customer and service type

Choose retail, account, location or recurring work and the correct price list.

02

Record weight or individual items

Capture the measurable basis of the charge and any specific handling instructions.

03

Move through laundry production

Track processing, exceptions, quality checking, packing and completion.

04

Invoice or collect payment

Apply the approved account, counter or payment-link workflow.

05

Return to customer or location

Complete at the counter or through the configured route and proof process.

Operational depth

Control the detail without slowing the counter

The system can be configured around the services, people, locations and reporting requirements of the business.

Retail laundry

Keep household and personal work simple.

  • Wash-dry-fold by weight
  • Piece pricing
  • Customer history
  • SMS-ready notifications
  • Counter collection

Commercial laundry

Keep account work controlled.

  • Account price lists
  • Locations and references
  • Invoice queue
  • Statements and payment status
  • Pickup and delivery

Growth pathways

Connect related services.

  • Dry cleaning
  • Alterations
  • Shoe cleaning
  • Property linen workflows
  • Vacation Services pathway
Who it serves

Choose the workflow that matches the business

DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.

Retail

Dry cleaner adding laundry

Use one customer record for dry cleaning, shirts, bedding, wash-dry-fold and related services.

Laundry

Dedicated laundromat or service laundry

Manage counter, weight, piece items, recurring work, routes and accounts.

Hospitality

Property and guest service operations

Connect guest orders, location-owned linen and provider-owned pack workflows through separately configured services.

Direct answers

Questions buyers ask

Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.

View all FAQs
Can DCME price laundry by weight?

Yes. Laundry-by-weight is a supported workflow, with the exact minimums, tiers and add-ons configured to the business.

Can it also price items individually?

Yes. Piece-based laundry can use itemised price lists for shirts, linen, bedding and other services.

Can commercial customers have different prices?

Yes. Approved accounts can use their own price lists and invoice or statement workflows.

Does laundry use the same customer record as dry cleaning?

Yes. The platform can keep the connected customer and order history across enabled services.

Australian garment-care software

See this workflow working inside DCME.

Book a practical demonstration using your store type, services, terminal requirements and future technology plan.