Connected store operations
Keep counter activity, tickets, customers and collection responsibility attached to the correct location.
Advanced multi-location operations
Multi-Store Dry Cleaning Software with Head-Office and Factory Control
Connect stores, counters, factories, accounts, routes, staff permissions and reporting while keeping each location’s operational responsibility clear.
Connected storesCentral factory pathwayHead-office visibilityTailored scope
Multi-Store Dry Cleaning Software with Head-Office and Factory Control
DRY CLEANING MADE EASYDCMEasy POS workflow
LiveCOUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop off→Track→Produce→Pay→Collect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
The direct answer
What changes when the business has multiple locations
A multi-store operation needs to know which location owns the customer interaction, where the garments are produced, which price list applies, how work returns, who can see financial information and how performance is compared. That requires clear roles rather than one unrestricted database screen.
Built for the whole workflow
- Store and factory identity
- Head-office roles
- Shared or controlled price lists
- Transfers and routes
- Location reporting
Verified capability
Software that follows the work
DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.
Head-office visibility
Review approved performance, pricing, customers, accounts and risk across the group.
Central factory pathway
Move identified work from receiving locations into production and back to the correct store.
Role-based access
Separate store, production, office, driver and management functions according to responsibility.
Price-list governance
Control shared or location-specific prices and authorised changes.
Location comparison
Compare revenue, tickets, average ticket, customers, services and operational signals.
Connected workflow
From customer arrival to completed order
Each stage keeps the customer, ticket, items, payment and operational status connected.
Map the organisation
List stores, factories, accounts, agencies, routes, roles and financial responsibilities.
Define ownership and access
Decide which users can view or act on customers, tickets, prices, payments and reports.
Design garment movement
Create the store-to-factory and factory-to-store identification and return process.
Migrate and test by location
Validate customers, prices, open work, printers and full cross-location scenarios.
Go live with control
Monitor each store, transfer, route and report through the agreed launch period.
Operational depth
Control the detail without slowing the counter
The system can be configured around the services, people, locations and reporting requirements of the business.
Store operations
Keep each counter accountable.
- Location customer and ticket history
- Price and payment controls
- Collection responsibility
- Local printers and terminals
- Store staff permissions
Central operations
Coordinate the network.
- Factory production
- Transfers and routes
- Accounts and agencies
- Head-office reporting
- Central support
Governance
Protect business data and actions.
- Role separation
- Audit trails
- Price-list approval
- Refund and void permissions
- Location visibility rules
Who it serves
Choose the workflow that matches the business
DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.
Multiple retail stores
Connect location operations and reporting without removing local accountability.
Central factory network
Move garment identity and ticket information between stores and production.
Structured operator group
Use defined roles, price governance and reporting according to the agreed business model.
Direct answers
Questions buyers ask
Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.
View all FAQsIs multi-store included in the A$30 weekly price?
No. A$30 plus GST per week is the published multi-terminal price for terminals inside one store. Multi-store, head-office and advanced network requirements are scoped separately.
Can stores use different price lists?
Yes. Shared or location-specific price arrangements can be configured according to the approved governance model.
Can one factory serve several stores?
Yes. The advanced workflow can connect receiving stores to a central factory and return process.
Continue your research
Related software and business pages
Australian garment-care software
See this workflow working inside DCME.
Book a practical demonstration using your store type, services, terminal requirements and future technology plan.