Account-specific pricing
Apply the approved price list and service terms to the correct account.
Accounts, agencies and hotels
Commercial Account, Agency and Hotel Software for Garment Care
Keep account pricing, locations, references, tickets, routes, invoice periods, statements, payment status and service history connected.
Account price listsLocations and referencesInvoice controlPickup and delivery
Commercial Account, Agency and Hotel Software for Garment Care
DRY CLEANING MADE EASYDCMEasy POS workflow
LiveCOUNTEROrders
FACTORYProduction
CUSTOMERSSMS Ready
COLLECTIONControl
Drop off→Track→Produce→Pay→Collect
01Front counter ticketCustomer, garments, due date and paymentReady
02Production visibilityItems, status, notes and assemblyLive
03Customer communicationSMS, payment and pickup pathwaySent
The direct answer
Why commercial work needs its own controls
Commercial garments and linen may be received from a business, agency, hotel, accommodation location or managed route. The customer receiving the service, the billing account and the physical location may all be different. The system must preserve those relationships.
Built for the whole workflow
- Account and location identity
- Approved price list
- Reference and ticket detail
- Invoice period
- Payment and route status
Verified capability
Software that follows the work
DCME connects the practical steps that happen across a garment-care business rather than treating every order as a simple retail sale.
Locations and agencies
Keep work attached to the correct site, agency, hotel, department or room reference where required.
Invoice queue and periods
Collect completed work into the correct billing period and maintain invoice status.
Statements and payment control
Review outstanding balances, payments, adjustments and account exposure.
Pickup and delivery routes
Connect commercial work to recurring collections and returns.
Account service history
See previous tickets, items, invoices and activity by account or location.
Connected workflow
From customer arrival to completed order
Each stage keeps the customer, ticket, items, payment and operational status connected.
Set up the account
Record the business identity, locations, price list, terms and billing rules.
Receive or collect work
Create tickets against the correct account and location with required references.
Process and return
Move items through production, assembly and route completion.
Allocate to the invoice period
Place completed eligible work into the correct billing queue.
Issue, receive and reconcile
Track invoice, statement, payment and any approved adjustment.
Operational depth
Control the detail without slowing the counter
The system can be configured around the services, people, locations and reporting requirements of the business.
Account setup
Define the commercial relationship.
- Business identity
- Locations and agencies
- Price lists
- Billing terms
- Contact and route details
Operational work
Keep tickets usable in production.
- Account and location ticket
- Item and service detail
- References and notes
- Production status
- Return proof
Financial control
Know what is billed and owed.
- Invoice periods
- Invoice queue
- Statements
- Payment status
- Exposure reporting
Who it serves
Choose the workflow that matches the business
DCME can support a single operation, a plant with agencies, or a connected multi-store group without forcing every business into the same operating model.
Corporate and uniform accounts
Manage recurring garment work, references, pickup, delivery and billing.
Receiving outlet or partner
Track work from the agency into production and back to the correct location.
Hotels and accommodation
Connect guest or location services to account, route and invoice control.
Direct answers
Questions buyers ask
Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.
View all FAQsCan accounts have separate price lists?
Yes. Approved account price lists can be configured separately from retail pricing.
Can one account have multiple locations?
Yes. Location, agency and account relationships can be structured around the business requirement.
Can completed work be grouped into invoice periods?
Invoice-period and queue workflows are available in the relevant configuration.
Continue your research
Related software and business pages
Australian garment-care software
See this workflow working inside DCME.
Book a practical demonstration using your store type, services, terminal requirements and future technology plan.