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Industry Core Intelligence™

Garment Analysis Intelligence™

Read the complete garment before choosing the service, price, process and customer explanation.

What this guide covers

Garment analysis combines fibre, fabric, colour, construction, trims, care labels, condition, stains, previous repairs and customer expectations. DCME uses this thinking to strengthen intake, pricing, Counter-Protect™ records and production instructions.

Inspect beyond the care label

The care label is an important source of information, but the operator must also examine the entire garment. Components may react differently, labels may be incomplete and previous wear or repairs may change the risk.

  • Fibre and fabric structure
  • Colour combinations and contrast areas
  • Interlinings, adhesives and bonded construction
  • Buttons, beads, prints, coatings and trims
  • Existing wear, damage and previous repair

Connect risk to the accepted service

Inspection should influence the cleaning method, price, notes, image record, expected result and whether specialist treatment is required. A vague warning after the problem occurs is not a controlled process.

  • Select the appropriate service pathway
  • Record visible condition factually
  • Capture relevant images
  • Use a price that reflects handling and risk
  • Explain limitations before accepting the item

Make inspection repeatable across staff

A checklist and shared terminology help experienced and new counter staff identify the same issues. Training should include real garments and examples from the business, not only written theory.

  • Garment family and length
  • Fabric and colour category
  • Stain and soiling level
  • Construction and trim risk
  • Customer declaration and escalation rules
Professional judgement

No checklist can guarantee a result. Inspection supports a reasoned decision; testing, training and specialist referral remain necessary.

Professional-use notice

This page provides general operational awareness. Always follow care labels, safety data sheets, equipment instructions, workplace procedures, testing requirements and professional judgement.

Direct answers

Frequently asked questions

Clear software decisions come from clear questions. These answers describe DCME’s current product direction and commercial terms.

View all FAQs
Is the care label always correct?

Care labels are important but can be missing, inaccurate or incomplete. The full garment still requires inspection.

Should every risk be photographed?

The business should photograph relevant condition and risk according to its intake policy, not create unnecessary customer data.

Can the POS store garment analysis notes?

DCME can retain item notes, images, services and handling information with the ticket where configured.

When should a garment be refused?

The business should refuse or refer work when it cannot identify a reasonable process, control the risk or meet the customer expectation safely.

Australian garment-care software

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